Approval Workflows
Creating and Editing a Workflow
Step-by-step walkthrough of the approval rule builder
Navigate to Workflows in the main navigation to manage your approval rules.
Creating a New Workflow
- Click + Create.
- Enter a Name for the workflow (e.g., "High-value invoices — Director approval").
Step 1: Define the Threshold (Conditions)
Click + Add Condition to add one or more conditions:
| Condition Type | Example |
|---|---|
| Amount greater than | 10000 EUR |
| Document type | Invoice |
| Organizational unit | Finance Department |
| Supplier | Acme Corp |
| Tag | Urgent |
Use the AND / OR toggle to combine multiple conditions.
Step 2: Build the Approval Chain
- Click + Add Step to add an approval level.
- For each step, select:
- Approver type: Individual user or User group
- Approver: Select the user(s) or group
- Routing mode: Sequential or Parallel
- Quorum (parallel only): Minimum number of approvers required (e.g., 2 out of 3)
- Repeat to add more steps.
Steps are executed in the order they appear. Drag and drop to reorder.
Step 3: Save the Rule
Click Save. The rule is created in Disabled state — enable it when ready (see Enabling and Disabling a Workflow).
Editing an Existing Workflow
- Click the workflow name in the list.
- Modify the conditions, chain steps, or priority as needed.
- Click Save.
Note: Changes to an active rule take effect immediately for new documents. Documents already in an approval chain continue with the original rule until their chain is complete.
Deleting a Workflow
- Click the workflow name.
- Click Delete.
- Confirm the deletion.
Workflows with active approval chains cannot be deleted. Disable the workflow first and wait for all active chains to complete.